Staff

Service

Mark Daniels

Mark Daniels

Service

Certified
350 Reviews
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Lake Mills

Lake Mills

Service

Certified
326 Reviews
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Seth Snyder

Seth Snyder

Service

Certified
268 Reviews
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Johnny Guiterez

Johnny Guiterez

Service

Certified
266 Reviews
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Chris Johnson

Chris Johnson

Service

Certified
225 Reviews
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Tim Doran

Tim Doran

Service

Certified
224 Reviews
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Josh Murrah

Josh Murrah

Express Supervisor

Certified
185 Reviews
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Jason Jones

Jason Jones

Service Manager

Certified
129 Reviews
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Shawn Wells

Shawn Wells

Service Director

Certified
65 Reviews
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Skye Moler

Skye Moler

Service Advisor

Certified
32 Reviews
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Finance

Chase Shelnutt

Chase Shelnutt

Finance

Certified
280 Reviews
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Kyle Maxwell

Kyle Maxwell

Finance Manager

Certified
232 Reviews
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Michael Lucke

Michael Lucke

Finance
191 Reviews
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Brian Dameron

Brian Dameron

Finance

Certified
168 Reviews
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Danny Howell

Danny Howell

Finance Manager
165 Reviews
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Michael Graves

Michael Graves

Finance Director
72 Reviews
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Management

Caleb Kordsmeier

Caleb Kordsmeier

Sales Manager

Certified
192 Reviews
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Phillip Aulenback

Phillip Aulenback

Sales Manager

Certified
115 Reviews
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Zach Vann

Zach Vann

Sales Manager
113 Reviews
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Josh Quinn

Josh Quinn

Sales Manager

Certified
111 Reviews
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Robert Argueta

Robert Argueta

Sales Manager
109 Reviews
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Brandon Holman

Brandon Holman

Sales Manager
74 Reviews
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Sales

Manrique Valdez

Manrique Valdez

Sales Professional

Certified
188 Reviews
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Chip Anderson

Chip Anderson

Sales

Certified
185 Reviews
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Eric Perkins

Eric Perkins

Sales Professional
168 Reviews
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Felix Gutierrez

Felix Gutierrez

Sales Professional

Certified
155 Reviews
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Troy Currens

Troy Currens

Sales Professional

Certified
150 Reviews
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Joseph Zecena

Joseph Zecena

Sales Professional

Certified
147 Reviews
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David Hastings

David Hastings

Sales Professional
139 Reviews
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Kenny Merritt

Kenny Merritt

Sales Professional

Certified
128 Reviews
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Juan Mason

Juan Mason

Sales Professional
124 Reviews
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Alex Corzo

Alex Corzo

Sales Professional
120 Reviews
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Pedro De La Cruz

Pedro De La Cruz

Sales Professional

Certified
114 Reviews
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Kameron Fruchtl

Kameron Fruchtl

Sales Professional

Certified
101 Reviews
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Marty May

Marty May

Sales Professional

Certified
99 Reviews
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Esteban Vanegas

Esteban Vanegas

Sales Professional
91 Reviews
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Juan Valdez

Juan Valdez

Sales

Certified
84 Reviews
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Herbert Osorio

Herbert Osorio

Sales Professional

Certified
77 Reviews
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Barry Richardson

Barry Richardson

Sales Professional
73 Reviews
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Bill Nabors

Bill Nabors

Sales Professional
65 Reviews
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Nigel Treat

Nigel Treat

Sales

Certified
63 Reviews
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Rick Jones

Rick Jones

Sales
61 Reviews
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Carlos Magarin

Carlos Magarin

Sales Professional
59 Reviews
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Geovani Rodas

Geovani Rodas

Sales Professional
58 Reviews
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Bryan Huddleston

Bryan Huddleston

Sales
56 Reviews
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Joaquin “kino” Arroyos

Joaquin “kino” Arroyos

Sales
43 Reviews
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Jared Cypert

Jared Cypert

Sales
37 Reviews
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John Rangel

John Rangel

Sales

Certified
30 Reviews
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Julian Salinas

Julian Salinas

Sales Professional
29 Reviews
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Jon Harper

Jon Harper

Sales
26 Reviews
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Xochi Ojeda

Xochi Ojeda

Sales

Certified
24 Reviews
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Brian Sutton

Brian Sutton

Sales
22 Reviews
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Paco Saenz

Paco Saenz

Sales Professional
20 Reviews
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Jeremy Watkins

Jeremy Watkins

Sales
14 Reviews
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Internet

Sean Chase

Sean Chase

Internet Sales Professional

Certified
130 Reviews
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Brandon Creel

Brandon Creel

Sales Associate
26 Reviews
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Administration

Taylor Trailor

Taylor Trailor

Warranty Admin
117 Reviews
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Blair Burns

Blair Burns

Customer Relations Manager
44 Reviews
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Mark Daniels

Mark Daniels

Service

350 Reviews
Certified
Recent Reviews

Jun 28, 2022

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They were prompt and thorough on inspections so that I

They were prompt and thorough on inspections so that I don't fi d myself stranded.

Jun 24, 2022

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They alway’s treat me well & are truthful.

They alway’s treat me well & are truthful. I have a 2010 Corella which they keep in great conditition.

Jun 23, 2022

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I was able to drop off my vehicle and pickup when I got

I was able to drop off my vehicle and pickup when I got off work. The service was completed as expected

Jun 20, 2022

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The customer service has greatly improved over the last

The customer service has greatly improved over the last five years. Everyone is super helpful and strifes for customer satisfaction.

Jun 20, 2022

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Great people, wonderful customer service.

Great people, wonderful customer service. The con: I had an appointment for an oil change and it took over and 1.5 hours. I could understand a little if I just drove up buy I had an appointment. I going to quick lube place and it is under 30mins, costs less and they vacuum my car.

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Lake Mills

Lake Mills

Service

326 Reviews
Certified
Recent Reviews

Jun 28, 2022

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List of items: only did the front brakes but marked the

List of items: only did the front brakes but marked the back brakes as yellow, over filled the brake fluid and left the top insecure, didn’t use the oil filter provided and put a cut in the handle of the 5Qt mobile one high mileage, cause it to leak approximately 2 Qt. Of oil on to my floor, and golf bag, didn’t grease the bearings as requested, didn’t grease the zerk fittings, and lied about it.

Jun 28, 2022

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They didn’t do anything I asked them to do.

They didn’t do anything I asked them to do. They even punched a hole in the oil bottle in my back seat that leaked all over the seat.

Jun 24, 2022

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The team was awesome!

The team was awesome! Only thing I did not get my car wash like they said I would.

Jun 18, 2022

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Service was excellent, as usual.

Service was excellent, as usual. Always great at communication and prompt with the service needed.

Jun 17, 2022

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Courteous, organized,well trained staff.

Courteous, organized,well trained staff. The wife and I are glad that we trade with Landers. We will trade with you again.

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Chase Shelnutt

Chase Shelnutt

Finance

280 Reviews
Certified
Recent Reviews

Jun 25, 2022

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Return customer with a great experience every time.

Return customer with a great experience every time. John Rangel was great. Never felt pressure, just helpful service. Our financial guy at the end was great too but I can’t remember his name.

Jun 25, 2022

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We had an excellent experience with this dealership.

We had an excellent experience with this dealership. Nigel was great, as well as Chase. It was the quickest experience we have ever had with a dealership, and we have purchased our fair share of vehicles. Everyone was nice, efficient, and very personable. We will definitely be back when we are back in the market for a new vehicle!

Jun 24, 2022

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I was very pleased with the truck selections available on

I was very pleased with the truck selections available on the lot and with the friendly, professional, and sincere approach demonstrated by the salespeople.

Jun 18, 2022

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Excellent service very courteous Brian Huddleston worked

Excellent service very courteous Brian Huddleston worked to get us in the vehicle we wanted. Easy to deal with

Jun 09, 2022

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They were amazing to deal with through the entire

They were amazing to deal with through the entire process. I look forward to doing business again in the future and for maintenance of my new RAV4!

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Seth Snyder

Seth Snyder

Service

268 Reviews
Certified
Recent Reviews

Jun 27, 2022

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Fast service.

Fast service. Seth worked me in and got me going quicker than he originally thought. He has always been very helpful

Jun 24, 2022

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Good friendly service what else can I say.

Good friendly service what else can I say. I will go back this is a dumb survey

Jun 23, 2022

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Pretty happy with the dealership.

Pretty happy with the dealership. The service advisor we dealt with was our first negative experience we’ve had at this service center.

Jun 17, 2022

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Attentive (more than likely underpaid) , cheerful staff

Attentive (more than likely underpaid) , cheerful staff who I look forward to seeing again . Thank you for going the extra mile

Jun 15, 2022

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We’re not able to fix the fuel gauge issue.

We’re not able to fix the fuel gauge issue. Hear tire noise more after tire rotation.

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Johnny Guiterez

Johnny Guiterez

Service

266 Reviews
Certified
Recent Reviews

Jun 27, 2022

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Excellent service wonderful people took very good care

Excellent service wonderful people took very good care of my car needs will be back

Jun 26, 2022

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Professional and Friendly service from all that I had

Professional and Friendly service from all that I had contact with. I appreciate each one of them. Thank you.

Jun 25, 2022

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On time.

On time. 45 minutes in and out. Answered all questions. Car came out of wash cleaner than usual.

Jun 22, 2022

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Dealership was clean and inviting.

Dealership was clean and inviting. Service was prompt except when bring up my car, could not find key.

Jun 17, 2022

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Courteous, organized,well trained staff.

Courteous, organized,well trained staff. The wife and I are glad that we trade with Landers. We will trade with you again.

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Kyle Maxwell

Kyle Maxwell

Finance Manager

232 Reviews
Certified
Dealership Experience 8 years
Industry Experience 18 years 3 months
Recent Reviews

Jun 17, 2022

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Professional.

Professional. Good at what he does. I decided after 3dealerships. He got me more than I expected

Jun 09, 2022

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I will choose no one else but Steve Landers Toyota of

I will choose no one else but Steve Landers Toyota of NWA- they are professional and really do care.

Jun 09, 2022

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Super easy experience.

Super easy experience. Sales associate was easy going, not pushy. Once we decided to purchase, my phone was dying and he let me use his personal phone charger. Finance was quick and the gentleman was funny and personable.

Jun 08, 2022

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I Was able to get a 5000 mile check up while in town

I Was able to get a 5000 mile check up while in town visiting family.

Jun 08, 2022

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Salesman was rude and I almost canceled the purchase.

Salesman was rude and I almost canceled the purchase. But the Finance manager saved the sale. Dealership needs to work on customer service.

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Chris Johnson

Chris Johnson

Service

225 Reviews
Certified
Recent Reviews

Jun 24, 2022

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Very professional and courteous.

Very professional and courteous. Work done was excellent. I will definitely return for future work. Highly recommend this dealership.

Jun 23, 2022

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Everything was accomplished just as I instructed.

Everything was accomplished just as I instructed. Happy with my service. Would definitely recommend them.

Jun 20, 2022

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Knowledgeable, courteous and dedicated .

Knowledgeable, courteous and dedicated . The store clean and everyone was most helpful and very pleasant

Jun 18, 2022

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Excellent service very courteous Brian Huddleston worked

Excellent service very courteous Brian Huddleston worked to get us in the vehicle we wanted. Easy to deal with

Jun 17, 2022

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The repair was done in the time they stated.

The repair was done in the time they stated. Repaired fixed the problem. Will go back next time I have a problem.

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Tim Doran

Tim Doran

Service

224 Reviews
Certified
Recent Reviews

Jun 23, 2022

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Work started on time and completed in a timely manner.

Work started on time and completed in a timely manner. Tim handled things professionally and efficiently. I will use Landers again as the closest Lexus dealer is Springfield or Tulsa...

Jun 21, 2022

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Rear hatch not working, took 2 hours.

Rear hatch not working, took 2 hours. Charged me $135 and didn’t fix it

Jun 16, 2022

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They get the job done right the first time.

They get the job done right the first time. We were pleased that the road noise in our van dramatically decreased after they put on new tires.

Jun 15, 2022

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We’re not able to fix the fuel gauge issue.

We’re not able to fix the fuel gauge issue. Hear tire noise more after tire rotation.

Jun 12, 2022

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Have not called back or fixed the original problem I

Have not called back or fixed the original problem I brought the vehicle in for.

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Caleb Kordsmeier

Caleb Kordsmeier

Sales Manager

192 Reviews
Certified
Dealership Experience 4 years 5 months
Industry Experience 8 years 2 months
I’m from the small town of Morrilton, Arkansas. Like many, I came here for college at the University of Arkansas in 2009 with the Army ROTC Program and stuck around. NWA is a wonderful place to be. I graduated in May of 2014, beginning my Automotive Sales career in the same month with Penske Automotive Group in Fayetteville. I started as a Sales Associate out of college, was promoted into the Financial Services Manager aspect in June of 2015, and promoted to Sales Manager in July of 2016. I gladly accepted a Sales Manager position here at Steve Landers Toyota NWA in Rogers, AR and began in February of 2018. The environment is laid-back, professional, very fun atmosphere in an employee team dynamic, striving to create a seamless and enjoyable purchasing experience. The staff is extremely experienced and knowledgeable. The pricing strategy of being below the market value on used vehicles is a comforting fact for customers, not having to fear paying too much for a vehicle.
Recent Reviews

Jun 17, 2022

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Professional.

Professional. Good at what he does. I decided after 3dealerships. He got me more than I expected

Jun 17, 2022

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Bought 3 car and from them and always been treated with

Bought 3 car and from them and always been treated with respect and been treated well.

Jun 05, 2022

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The experience THE smoothest buying experience I have

The experience THE smoothest buying experience I have ever had! Top notch and knowledgeable staff to assist in the buying process.

Jun 03, 2022

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Had a great experience with Pedro.

Had a great experience with Pedro. He’s been great with keeping in contact with me and giving me updates on the status of the vehicle.

May 29, 2022

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Kameron is very reliable and trustworthy.

Kameron is very reliable and trustworthy. Excellent process. Whole staff made me feel very comfortable

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Michael Lucke

Michael Lucke

Finance
Dealership Experience 4 years 11 months
Industry Experience 15 years 5 months
Recent Reviews

May 17, 2021

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Jon was a pleasure to work with, he worked very hard to...

Jon was a pleasure to work with, he worked very hard to get us in a vehicle that met our needs and price point. Mr Lucke was very helpful in finding a warranty that fit in our budget as well as making the paperwork very quick and simple.

May 12, 2021

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Alex was so helpful and gave me the time I needed. First...

Alex was so helpful and gave me the time I needed. First time Toyota owner. Finance department explained everything and answered all the questions I had.

May 10, 2021

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Barry our salesman was wonderful. He explained everything...

Barry our salesman was wonderful. He explained everything well and ensured that I was confident in my purchase. The process was easy and was done quickly.

May 02, 2021

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After going up and making my deposit per our agreement I...

After going up and making my deposit per our agreement I got 2 calls they don’t seem to know their business I offered to go up so I could prove my pymt with both calls

Apr 25, 2021

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I was looking to buy my daughter a car for her 16th...

I was looking to buy my daughter a car for her 16th birthday. Manny took care of us and he was so nice and helpful. Jeremiah who is learning the ropes was also very helpful, he not only helped us, but I watched him help several other people around us. I also want to say Thank you to Roberto, Juan and Robert who also helped me in the process of finding and getting me the best deal on the car we ended up getting. My daughter was so surprised and excited when she saw it!

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Manrique Valdez

Manrique Valdez

Sales Professional

188 Reviews
Certified
Contact Me
Dealership Experience 4 years 3 months
Industry Experience 14 years 11 months
Soy muy amigable estoy casado! mi esposa se llama Karen la mujer mas bella! tengo 7 hijos 5 hijas y 2 varones! me gusta mucho ayudar Toda persona ke biene a tratar de comprar un carro o troca!!
Recent Reviews

Jun 26, 2022

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Troy and Josh were the best to work with.

Troy and Josh were the best to work with. It was worth the several hour drive!

Jun 25, 2022

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Worked with Manny and he understood our needs and got us

Worked with Manny and he understood our needs and got us in the vehicle that worked great for us. Everyone at dealership was friendly and helpful

Jun 24, 2022

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Very professional and courteous.

Very professional and courteous. Work done was excellent. I will definitely return for future work. Highly recommend this dealership.

Jun 23, 2022

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Manny was very professional easy to work with and helped

Manny was very professional easy to work with and helped me find the perfect commuter vehicle.

Jun 23, 2022

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It was a grea service, very friendly and efficient, they

It was a grea service, very friendly and efficient, they really help me with purchase thank you

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Chip Anderson

Chip Anderson

Sales

185 Reviews
Certified
Contact Me
Dealership Experience 4 years 5 months
Recent Reviews

Jun 22, 2022

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Excellent service as usual, it’s great working with Chip

Excellent service as usual, it’s great working with Chip again. Looking forward to many years driving my new Highlander.

Jun 19, 2022

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Made first car buying experience easy.

Made first car buying experience easy. They didn't have the vehicle I wanted in stock but before I left presented me with a vehicle that was in transit. I was in need of a vehicle prior to it's arrival date to go out of town for work and they offered me a loaner vehicle prior to it's arrival then drove it to my location over 3 hours away.

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 13, 2022

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Was best experience I love that Chip had everything done

Was best experience I love that Chip had everything done before I got there all I had to do was sign and walk out with my babies??

May 24, 2022

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The best place to buy cars .

The best place to buy cars . Best service bcs best employee 👏. Thank you steve lander toyota

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Josh Murrah

Josh Murrah

Express Supervisor

185 Reviews
Certified
Recent Reviews

Jun 14, 2022

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As usual, Landers is available when you need them, they

As usual, Landers is available when you need them, they go the extra mile to make sure you have everything you need and the price is right

Jun 09, 2022

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I will choose no one else but Steve Landers Toyota of

I will choose no one else but Steve Landers Toyota of NWA- they are professional and really do care.

Jun 08, 2022

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Great place to have your Toyota serviced.

Great place to have your Toyota serviced. Quick service great quality. Josh and Barry are the best!

Jun 05, 2022

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The staff and members of the service dept.

The staff and members of the service dept. were very professional and completed my service in a timely manner.

May 30, 2022

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Got me in on time and serviced and out in timely manner

Got me in on time and serviced and out in timely manner as was promised

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Brian Dameron

Brian Dameron

Finance

168 Reviews
Certified
Recent Reviews

Jun 16, 2022

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Great selection of vehicle and fair prices.

Great selection of vehicle and fair prices. Really like the used car warranty Landers provides for peace of mind when buying a used car. Esteban was great to work with

Jun 14, 2022

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Great experience, professional.

Great experience, professional. Had deal completed in a matter of hours. Manny was great, very efficient getting things done

Jun 07, 2022

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Great and prompt customer service!

Great and prompt customer service! Dealership is clean and well managed. Also several customer perks.

May 29, 2022

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No hassle sale and extremely great service!

No hassle sale and extremely great service! Thank you! We will be repeat customers in the future.

May 29, 2022

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nice and friendly staff.

nice and friendly staff. was ready to help and got me in and out pretty quickly with no hassle. only bad side was the warranty that they issue. was kind of pricey and felt pressured into it.

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Eric Perkins

Eric Perkins

Sales Professional
Contact Me
Dealership Experience 3 years 10 months
Industry Experience 10 years 6 months
Recent Reviews

Jun 17, 2022

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Professional.

Professional. Good at what he does. I decided after 3dealerships. He got me more than I expected

May 24, 2022

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They were great and helped me get exactly what I wanted.

They were great and helped me get exactly what I wanted. Very nice and friendly.

May 24, 2022

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I used this dealership when i bought my last car and

I used this dealership when i bought my last car and really enjoyed the experience that I had with my salesman, Eric Perkins. He has made this experience just as much enjoyable . He helped me in ways I never thought possible and I'm very thankful . I highly suggest this salesman for any auto sales need .

May 12, 2022

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Eric Perkins is fantastic and the dealership is very

Eric Perkins is fantastic and the dealership is very clean and well kept to high standards.

May 05, 2022

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The dealership was wonderful.

The dealership was wonderful. The customer service we received was outstanding. Eric was super nice and helpful.

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Danny Howell

Danny Howell

Finance Manager
Recent Reviews

Jun 04, 2022

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Everyone was so helpful!

Everyone was so helpful! We enjoyed Juan our car salesman and both of our finance managers.

Jun 02, 2022

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Kink, Danny and Shawn where all great.

Kink, Danny and Shawn where all great. Even to your lot porter Fernando bringing me my loaner as my car was getting worked on. Will definitely refer friends and family to Kino

Mar 15, 2022

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Great service.

Great service. It was quick and painless to purchase and walk away with a new vehicle

Mar 03, 2022

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Bryan Huddleston was great.

Bryan Huddleston was great. I did feel that hitting us with that optional coverage for the electronic's felt like a pressure sales as compared to a Time Share sales gemmic. It made me feel that you have no faith in the quality of your product. I do feel Bryan Huddleston was great. We referred some one to you that purchased the same vehicle and we were rewarded with a future $100. I gave someone $50.00 for referring a buyer to me for a $2000 Toyota Car. Not much of a reward for a vehicle costing for $45,000. Maybe next time we need to go to Ford. At least we could actually order one from them. Thanks

Feb 23, 2022

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They did a good job helping get me out of a bad situation

They did a good job helping get me out of a bad situation and helping my family

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Felix Gutierrez

Felix Gutierrez

Sales Professional

155 Reviews
Certified
Recent Reviews

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 08, 2022

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Fast service.

Fast service. Wonderful atmosphere. Energetic workers. Answered all my question before touring the lot. Would recommend.

May 31, 2022

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Great service.

Great service. Reasonable wait time. Felix did an amazing job. Would recommend to anyone as a my choice to go.

May 25, 2022

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Good costumer service i never have any problem here.

Good costumer service i never have any problem here. Any time need to buy a car always Toyota thanks

May 24, 2022

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The best place to buy cars .

The best place to buy cars . Best service bcs best employee 👏. Thank you steve lander toyota

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Troy Currens

Troy Currens

Sales Professional

150 Reviews
Certified
Recent Reviews

Jun 26, 2022

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I had a great experience purchasing my new Tundra!

I had a great experience purchasing my new Tundra! Troy was very helpful and made my buying experience first rate!

Jun 26, 2022

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Troy and Josh were the best to work with.

Troy and Josh were the best to work with. It was worth the several hour drive!

Jun 14, 2022

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Ese lente servició muy atentos los vendedores

Ese lente servició muy atentos los vendedores recomendamos a su servicio muy atentos a su trabajo Gracias por permitir estar con ustedes muchísimas Gracias

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 07, 2022

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Troy was the best salesman I've ever dealt with.

Troy was the best salesman I've ever dealt with...he was knowledgeable...fast...easy to deal with and went above and beyond to get me the vehicle I wanted.

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Joseph Zecena

Joseph Zecena

Sales Professional

147 Reviews
Certified
Contact Me
Industry Experience 6 years 5 months
Recent Reviews

Jun 24, 2022

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Landers is a stand up dealership with a reputation for

Landers is a stand up dealership with a reputation for excellence. They have a huge selection of fine autos to choose from and their relaxed demeanor makes purchasing comfortable and easy. Highly recommended.

Jun 23, 2022

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Manny was very professional easy to work with and helped

Manny was very professional easy to work with and helped me find the perfect commuter vehicle.

Jun 19, 2022

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Made first car buying experience easy.

Made first car buying experience easy. They didn't have the vehicle I wanted in stock but before I left presented me with a vehicle that was in transit. I was in need of a vehicle prior to it's arrival date to go out of town for work and they offered me a loaner vehicle prior to it's arrival then drove it to my location over 3 hours away.

Jun 13, 2022

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Was best experience I love that Chip had everything done

Was best experience I love that Chip had everything done before I got there all I had to do was sign and walk out with my babies??

Jun 11, 2022

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My experience with Landers Toyota NWA was amazing .

My experience with Landers Toyota NWA was amazing . The whole process was incredibly smooth and easy. I really like to specially thank John Rangel for giving such a great customer experience and helping me through the whole process right from the beginning. The communication with John was really great. He was so transparent and gave regular updates start from the vehicle booking till I received my car. The car came in exactly the way I expected and so far the experience has been really good. The entire process of financing also great. I got the best rate for my financing and it is less than what we initially discussed. I would like to thank John and the whole team of Landers Toyota NWA once again for giving such a wonderful experience with the purchase of my first ever car. I surely recommend these wonderful people to my friends and family. Thanks!!

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David Hastings

David Hastings

Sales Professional
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Dealership Experience 8 years 1 months
Industry Experience 8 years 1 months
Recent Reviews

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 13, 2022

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Toyota Camry 2015 Vin 4T4BF1FK7FR449054 On April

Toyota Camry 2015 Vin 4T4BF1FK7FR449054 On April 21, 2022, I had driven a short way after leaving a parking lot in Eureka Springs, AR and the steering wheel became very loose so that the car didn't respond to it. The car then veered to the left on its own but then the steering wheel engaged and I could get back in my lane. It was ok for about 100 feet and then did it again. After researching online and seeing that the steering for the 2015 Camry has been an issue since 2015, I called Toyota Brand Engagement Center and explained my problem. They started a case file for my car: 220511000922. I also made an appointment at Landers Toyota, Rogers, Ar for noon May 17, 2022 but they could not identify a problem. On May 31, 2022, it happened again. I called TBEC again. They said they would contact you. So is this your response? I think my car is unsafe. It's a 2015 Camry le with 47,500 miles. I think Toyota should do better diagnosing this problem. So no I am not pleased with Landers Toyota even though I have had good service in the past. 6.15.2022 The issue with my car has not been resolved.

May 24, 2022

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The best place to buy cars .

The best place to buy cars . Best service bcs best employee 👏. Thank you steve lander toyota

Oct 31, 2021

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I really like the service that they have and the service...

I really like the service that they have and the service that they provide us.

Sep 13, 2021

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Always gives me the best deal. David Hastings was not...

Always gives me the best deal. David Hastings was not there, Marty May took care of me.

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Sean Chase

Sean Chase

Internet Sales Professional

130 Reviews
Certified
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Dealership Experience 12 years 2 months
Industry Experience 12 years 2 months
Recent Reviews

May 31, 2022

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Always great working with Sean.

Always great working with Sean. First time with Juan ,but he was very helpful and we are looking forward to dealing with him in the future.

Apr 27, 2022

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Sean chase has been very helpful and patient in answering

Sean chase has been very helpful and patient in answering all my questions .. he never made me felt rushed. Final price was exactly as shown on day 1 .. I will certainly recommend Sean and landers Toyota nwa to all my friends & family..

Apr 24, 2022

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My salesman, Sean, was professional and friendly.

My salesman, Sean, was professional and friendly. Making looking for my Subaru enjoyable and informative. Josh in the business center was quick and laid back making the whole process comfortable. Thank you, Landers Toyota!

Apr 23, 2022

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So Happy with our purchase.

So Happy with our purchase. Kenny response was above expectations, Kenny had everything arranged for us on arrival. We met with Sean who also was above the top. The drive to NWA took longer than the whole process. Highly recommend this team.

Apr 22, 2022

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Nice and professional dealership that was able to get us

Nice and professional dealership that was able to get us a vehicle when no others could during the weird vehicle shortage.

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Jason Jones

Jason Jones

Service Manager

129 Reviews
Certified
Recent Reviews

Jun 24, 2022

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They alway’s treat me well & are truthful.

They alway’s treat me well & are truthful. I have a 2010 Corella which they keep in great conditition.

Jun 15, 2022

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We’re not able to fix the fuel gauge issue.

We’re not able to fix the fuel gauge issue. Hear tire noise more after tire rotation.

Jun 12, 2022

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Have not called back or fixed the original problem I

Have not called back or fixed the original problem I brought the vehicle in for.

Jun 05, 2022

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The staff and members of the service dept.

The staff and members of the service dept. were very professional and completed my service in a timely manner.

May 30, 2022

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Always a great experience.

Always a great experience. Easy drop off. Easy communication. Easy pick up. And always exactly what I ask to have done. They let me know if there’s anything else to consider but it’s never extravagant- always real things that need serviced. Great service without all the “extra” sales pitch.

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Kenny Merritt

Kenny Merritt

Sales Professional

128 Reviews
Certified
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Dealership Experience 4 years 5 months
Industry Experience 23 years 8 months
I have worked in the automotive business since 1998. I grew up in Odessa Tx and attended the University of North Texas. Here at Steve Landers I want to provide customers with a no-pressure buying experience. My goal is to help find a vehicle that suits their needs perfectly. Outside of work I love to spend time with my wife and children. We made the move here to NWA to be closer to my wife’s family. Snow skiing, CrossFit, camping, fishing, and biking are my favorite things to do. If I can be of assistance to you please do not hesitate to reach out to me!
Recent Reviews

Jun 24, 2022

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Landers is a stand up dealership with a reputation for

Landers is a stand up dealership with a reputation for excellence. They have a huge selection of fine autos to choose from and their relaxed demeanor makes purchasing comfortable and easy. Highly recommended.

May 29, 2022

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nice and friendly staff.

nice and friendly staff. was ready to help and got me in and out pretty quickly with no hassle. only bad side was the warranty that they issue. was kind of pricey and felt pressured into it.

May 24, 2022

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Very nice people.

Very nice people. They worked quickly and got us the deal we wanted. Good customer service makes a difference.

May 05, 2022

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Great service and friendly employees.

Great service and friendly employees. Fast response and answered all of my questions. Also amazing prices no markups you pay window sticker price.

May 01, 2022

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Kenny was phenomenal!

Kenny was phenomenal! Best car buying experience EVER! The 4Runner was better than described and worth the 2 hour drive!

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Juan Mason

Juan Mason

Sales Professional
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Dealership Experience 7 years 5 months
Industry Experience 7 years 5 months
call9-juanjuan.com
Recent Reviews

Jun 25, 2022

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On time.

On time. 45 minutes in and out. Answered all questions. Car came out of wash cleaner than usual.

Jun 04, 2022

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Everyone was so helpful!

Everyone was so helpful! We enjoyed Juan our car salesman and both of our finance managers.

May 19, 2022

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Everyone was completely understanding what I was looking

Everyone was completely understanding what I was looking for an my sales person Juan was amazing and so was the loan officer! Two of my family members also bought from there an my daughter in law was impressed and took me there to look an I love my vehicle. Thank you

May 13, 2022

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They were great!

They were great!! Awesome salesman Juan was amazing! I'd recommend Lander's to everyone I know! Love my Chevy Travese! Thank you!!

Mar 31, 2022

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I had a very good experience with everyone at the

I had a very good experience with everyone at the dealership. Juan Mason was very helpful and professional.

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Alex Corzo

Alex Corzo

Sales Professional
Contact Me
Dealership Experience 8 years 4 months
Industry Experience 36 years 3 months
I am in an energetic individual that strive for excellence and would like to serve you with all my best of my knowledge of the automobile business to give you the best service possible
Recent Reviews

Jun 27, 2022

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Todo muy bien amabilidad por parte de el agente y muy

Todo muy bien amabilidad por parte de el agente y muy buen servicio. Explicación de cuanto ocupabamos saber

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

May 24, 2022

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The best place to buy cars .

The best place to buy cars . Best service bcs best employee 👏. Thank you steve lander toyota

May 22, 2022

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Quick easy deal to get done on buying a vehicle!

Quick easy deal to get done on buying a vehicle! Esteban did a great job!

May 07, 2022

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Thrilled with the Rav 4.

Thrilled with the Rav 4....no one expects a great car deal ..just a fair deal. Only regret at this point is that I did not notice the cigarette smell..I I can eradicate that problem, I would be over the moon..Thank you all for all the attention to this car deal.

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Taylor Trailor

Taylor Trailor

Warranty Admin
Recent Reviews

Feb 17, 2022

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Always a pleasure to take my vehicle to Toyota in

Always a pleasure to take my vehicle to Toyota in Northwest Arkansas. they do an excellent job

Jan 31, 2022

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I was told they were going to need to keep my truck over...

I was told they were going to need to keep my truck over night for a 25k service that I called weeks in advance to make an APPT. I also told the dealership I had a tire leaking. Once in the shop they said I did not and yet I still have to air it up every other day.

Jan 26, 2022

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I really love the service I receive from them. They are...

I really love the service I receive from them. They are always fast, courteous and accommodating. Every employee in the service area are amazing. The shuttle service they provide is always on time dropping me off and picking me up,

Jan 25, 2022

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Professional, curtious, fast, reliable, knowledgible,...

Professional, curtious, fast, reliable, knowledgible, informative, concern, compare prices with other businesses, keep you updated when you having your vehicle serviced.

Jan 25, 2022

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Wonderful experience. So quick. Everyone was so helpful...

Wonderful experience. So quick. Everyone was so helpful and kind. Thankful for this experience and more to come!

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Phillip Aulenback

Phillip Aulenback

Sales Manager

115 Reviews
Certified
Dealership Experience 6 years 5 months
Industry Experience 18 years 6 months
Recent Reviews

Jun 04, 2022

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Everyone was so helpful!

Everyone was so helpful! We enjoyed Juan our car salesman and both of our finance managers.

May 19, 2022

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My transaction with Marty has been one of the best car

My transaction with Marty has been one of the best car buying experiences that I have had and I get a new car every 4 months. I will be recommending him to everyone I know.

May 02, 2022

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This is our 4th car purchased from Landers Toyota.

This is our 4th car purchased from Landers Toyota. Their service and follow up is exceptional!

Apr 28, 2022

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Great team of people to work with.

Great team of people to work with. This is my 4th purchase from this dealership! I’m on my 7th Toyota!!

Mar 18, 2022

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I’ve been buying cars from Phillip Aulenback for years,

I’ve been buying cars from Phillip Aulenback for years, and the experience is always excellent!

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Pedro De La Cruz

Pedro De La Cruz

Sales Professional

114 Reviews
Certified
Recent Reviews

Jun 17, 2022

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Bought 3 car and from them and always been treated with

Bought 3 car and from them and always been treated with respect and been treated well.

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 03, 2022

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Had a great experience with Pedro.

Had a great experience with Pedro. He’s been great with keeping in contact with me and giving me updates on the status of the vehicle.

May 28, 2022

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Great bunch of people with respect and a kindness rarely

Great bunch of people with respect and a kindness rarely seen in this industry. We are grateful and appreciate them. Bought our 2nd vehicle from them Friday :) Thanks again Joe, Pedro, and Julian, Reynolds Family

May 24, 2022

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The best place to buy cars .

The best place to buy cars . Best service bcs best employee 👏. Thank you steve lander toyota

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Zach Vann

Zach Vann

Sales Manager
Recent Reviews

Jun 09, 2022

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I will choose no one else but Steve Landers Toyota of

I will choose no one else but Steve Landers Toyota of NWA- they are professional and really do care.

Mar 23, 2022

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The people at the dealership are very courteous and

The people at the dealership are very courteous and helpful. They are knowledgeable and provided and fair price.

Mar 15, 2022

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Rick with landers Toyota made the process of buying a car

Rick with landers Toyota made the process of buying a car so easy and I am very happy with my purchase and the service I received!!

Mar 13, 2022

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They were great from beginning to end.

They were great from beginning to end. Made made my buying experience quick and seamless

Feb 10, 2022

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All the sales professionals were great ! Marty May, sales...

All the sales professionals were great ! Marty May, sales manager Phillip, and Joe in Finance were on point ! Only place I'll do business !

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Josh Quinn

Josh Quinn

Sales Manager

111 Reviews
Certified
Recent Reviews

Jun 25, 2022

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The buying process was extremely easy!

The buying process was extremely easy! We had the car delivered to us and everything was done over the phone and electronically. The finance manager even worked to get us a better offer!

Jun 22, 2022

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entire lobby staff was super nice and helpful.

entire lobby staff was super nice and helpful. our sales agent Herbert did an awesome job finding exactly what we were looking for. Thank you Toyota!

Jun 19, 2022

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It was a pleasure doing business with someone who does

It was a pleasure doing business with someone who does everything they say they would. Great experience!!

Jun 16, 2022

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Great dealership!

Great dealership! Bill Nabors is the best salesperson! We have bought several cars from him.

Jun 14, 2022

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Great service, our salesman was very friendly and

Great service, our salesman was very friendly and knowledgeable, but not pushy at all! It was a great experience.

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Robert Argueta

Robert Argueta

Sales Manager
Dealership Experience 15 years 5 months
Recent Reviews

Jun 09, 2022

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They were amazing to deal with through the entire

They were amazing to deal with through the entire process. I look forward to doing business again in the future and for maintenance of my new RAV4!

Jun 09, 2022

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I will choose no one else but Steve Landers Toyota of

I will choose no one else but Steve Landers Toyota of NWA- they are professional and really do care.

Jun 04, 2022

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Everyone was so helpful!

Everyone was so helpful! We enjoyed Juan our car salesman and both of our finance managers.

Jun 04, 2022

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I worked with Kameron.

I worked with Kameron. He kept me well informed during the entire process. I will definitely purchase from him in the future and will recommend Landers Toyota and Kameron to anyone I know who is looking to purchase a vehicle.

May 03, 2022

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Great experience from start to finish!

Great experience from start to finish! Manny is a top notch salesman and very personable.

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Kameron Fruchtl

Kameron Fruchtl

Sales Professional

101 Reviews
Certified
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Dealership Experience 7 years 9 months
Industry Experience 7 years 9 months
My name is Kameron Fruchtl and I’ve been a sales professional here at Toyota for 9 years. I sell the product that I back the most. Toyota is and probably always will be the leader in safety, reliability, and performance. I have 2 beautiful daughters. One 7 years old and the other is 3. I’ve been happily married for almost 7 years. I am probably the least pushy salesperson you will run into. Almost all sales guys are “now” people. Don’t get me wrong, I do want to earn your business, if it be today or in 3 months from now. Just let me have a shot! I joined sales so I could make people happy. I worked in the manufacturing field for 10 years. Finally decided to move on and it’s been the best thing I’ve ever done. Come see me at Steve Landers Toyota!!
Recent Reviews

Jun 14, 2022

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Great service, our salesman was very friendly and

Great service, our salesman was very friendly and knowledgeable, but not pushy at all! It was a great experience.

Jun 13, 2022

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Good people working in the seller area Help you a lot

Good people working in the seller area Help you a lot whit the deal when

Jun 10, 2022

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Great experience would recommend and would return again.

Great experience would recommend and would return again. Got 4Runner detail was very clean reliable suv good sells person thanks

Jun 09, 2022

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They were amazing to deal with through the entire

They were amazing to deal with through the entire process. I look forward to doing business again in the future and for maintenance of my new RAV4!

Jun 05, 2022

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The experience THE smoothest buying experience I have

The experience THE smoothest buying experience I have ever had! Top notch and knowledgeable staff to assist in the buying process.

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Marty May

Marty May

Sales Professional

99 Reviews
Certified
Recent Reviews

May 26, 2022

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Great dealership and people working there, all very

Great dealership and people working there, all very friendly and knowledgable, Marty May got me the car I was looking around for weeks for and quickly too.

May 25, 2022

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No pressure fair pricing on trade in and friendly.

No pressure fair pricing on trade in and friendly. I would like to make the sales person my friend

May 19, 2022

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My transaction with Marty has been one of the best car

My transaction with Marty has been one of the best car buying experiences that I have had and I get a new car every 4 months. I will be recommending him to everyone I know.

May 16, 2022

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They were easy to deal with.

They were easy to deal with. Very on top of their game. The salesman was very up front about everything.

May 07, 2022

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Very friendly and professional.

Very friendly and professional. Enjoyable experience, the staff made our time there very easy and straightforward.

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Esteban Vanegas

Esteban Vanegas

Sales Professional
Contact Me
Dealership Experience 8 years 6 months
Recent Reviews

Jun 16, 2022

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Great selection of vehicle and fair prices.

Great selection of vehicle and fair prices. Really like the used car warranty Landers provides for peace of mind when buying a used car. Esteban was great to work with

Jun 14, 2022

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Great service, our salesman was very friendly and

Great service, our salesman was very friendly and knowledgeable, but not pushy at all! It was a great experience.

Jun 13, 2022

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Was best experience I love that Chip had everything done

Was best experience I love that Chip had everything done before I got there all I had to do was sign and walk out with my babies??

Jun 10, 2022

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Great experience would recommend and would return again.

Great experience would recommend and would return again. Got 4Runner detail was very clean reliable suv good sells person thanks

Jun 04, 2022

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Good service and attention / Buen servicio y atención

Good service and attention / Buen servicio y atención todo bien a pesar de la situación actual

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Juan Valdez

Juan Valdez

Sales

84 Reviews
Certified
Contact Me
Dealership Experience 3 years 9 months
Industry Experience 9 years 9 months
I’m originally from Guatemala. My family made their way to Arkansas in 1993. I began selling vehicles in 2012. I have 3 girls and thoroughly enjoy helping customers find the right vehicle to fit their family needs. Outside of work, I enjoy hanging out with all of my family & friends, along with watching the San Francisco 49ers football team. I hope to help you with your vehicle needs if you’re reading this!
Recent Reviews

Jun 19, 2022

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It was a pleasure doing business with someone who does

It was a pleasure doing business with someone who does everything they say they would. Great experience!!

Jun 08, 2022

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Juan Valdez made the entire buying experience a pleasure.

Juan Valdez made the entire buying experience a pleasure. His thoughtfulness for my mother was appreciated and his professionalism exceeded our expectations. This is the second vehicle we’ve purchased from Landers and it will certainly not be our last.

Jun 07, 2022

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Great and prompt customer service!

Great and prompt customer service! Dealership is clean and well managed. Also several customer perks.

Jun 05, 2022

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Our car dealer Juan Carlos Valdez was very helpful and

Our car dealer Juan Carlos Valdez was very helpful and friendly. The other people there were always willing to help. They found us a Toyota Prius.

Jun 04, 2022

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Juan V was my salesman.

Juan V was my salesman. Super professional, responsive, easy to work with as well as his brother in the finance dept. great experience they made it so easy and I love the car

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Herbert Osorio

Herbert Osorio

Sales Professional

77 Reviews
Certified
Contact Me
Dealership Experience 3 years 9 months
Industry Experience 9 years 8 months
I have been married for 20 years, 2 kids a boy(19 years old) and a girl(12 years old), 2 dogs and 1 cat are also part of our family, I love sports, played sports since I was a kid through College, I have been in the car business for 6 years, it gives me happiness to help people meet their goals, I love to be part of our Amazing community (Northwest Arkansas), and love to be part of a great Company (Steve Landers Toyota NWA) and a succesful Team. Please allow me the opportunity to help you.
Recent Reviews

Jun 22, 2022

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entire lobby staff was super nice and helpful.

entire lobby staff was super nice and helpful. our sales agent Herbert did an awesome job finding exactly what we were looking for. Thank you Toyota!

Jun 08, 2022

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Took car in, had it checked out.

Took car in, had it checked out. They checked it out, fixed my problems, returned car in good shape.

May 19, 2022

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If you need a new or preowned vehicle ASK for HERBERT,

If you need a new or preowned vehicle ASK for HERBERT, you will have the best vehicle purchase experience.

May 19, 2022

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I bought a vehicle yesterday and now not one person will

I bought a vehicle yesterday and now not one person will call me back today. Took my money and their done with me.

Apr 09, 2022

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We bought a 2022 RAV-4.

We bought a 2022 RAV-4. Our sales representative Herbert Osorio was professional, attentive to our needs, and an all-around great guy. He found us the car we wanted, and it was delivered as promised.

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Brandon Holman

Brandon Holman

Sales Manager
Recent Reviews