Loved working with Nigel at Landers! Super happy with my new Hybrid… so glad to be back with Toyota
Quick easy deal to get done on buying a vehicle! Esteban did a great job!
If you are looking for a professional, non-pushy, genuinely-nice, down-to-earth person to trust and deal with on your trade or automobile purchase, We recommend Jon (Harper.) We saw the truck we wanted online, called and confirmed it was on lot with Jon who answered our text, and drove over to Landers from Oklahoma. Jon provided what he promised. We were out of there in record time, and truck was purchased at agreed price. No hidden surprises. Jon also had set up delivery at our request, at a great delivery price. Perfect! MaryDell & David Wilbanks
One of the best dealerships I've ever done business with. Will definitely buy here again? Ask for Manney!
Always good service, no complaints at all
Peopld are friendly and good also there's also organized and always ready for someone needs help
Juan is amazing! Quick! Excellent multitasking! Superior customer service skills!
We did not arrive with the intention to buy a car, just look for my granddaughter. The staff was very courteous and answered all my questions in a knowledgeable way. I am from Maryland. My granddaughter from Rogers, so I wanted to feel comfortable that I left her with a reliable car and company. I am returning to Maryland with no worries. Thank you John for all your help.
We like the personalized service they give us. They know are vehicles. So, we always use them for our needs.
Told me 3 days and it wound up being 10 days. I was not informed of this until I called after 5 days to see what was up. They told me then that they had not even started on my car. I was told they would ‘help me out’ on the rental I had to get from them. They did nothing. Billed for spark plugs and the labor, But the mechanic that did the work told me that they did not change any spark plugs because I had new ones. They did not bother to take this off of my bill
Marty may is awesome does everything he can to make a deal work for both parties involved.. this is why we have been buying from him for over 9 years... great guy and dealership good people.. also Philip and Troy "come on" Currens have went out of there way to help us when marty was busy or gone.. they are all truly good people and go out of there way to help you and to have a great experience...
It's a great place to purchase or lease a vehicle as well as have it serviced or embellished.
Service writer was excellent and very helpful. He went above the "job". I hope to get him every time I need help. Some avoid eye contact when you walk in hoping you will go to someone else. I am glad they did, I got one that knows his job and is exceptional.
Whole experience was great and excited!the dealership treated me fair and with the most respect.
If you need a new or preowned vehicle ASK for HERBERT, you will have the best vehicle purchase experience.
I waited twice for your shuttle service after dropping my car off for service. The first time I ended up walking to work and the second time the service manager ended up taking me to work. Other than that, my experience was good.
Everyone was completely understanding what I was looking for an my sales person Juan was amazing and so was the loan officer! Two of my family members also bought from there an my daughter in law was impressed and took me there to look an I love my vehicle. Thank you
Service great and they washed my car. I was going on a trip and wanted everything checked
Had a great experience with Nigel! Willing to work with us and made process very convenient and quick.
Matthew went above and beyond with his service. Professional, friendly and helpful. I would definitely will recommend him with other people!
My transaction with Marty has been one of the best car buying experiences that I have had and I get a new car every 4 months. I will be recommending him to everyone I know.
Service was good. Diagnosed and fixed the problem. Had the car for 24 hours. Was able to provide rental
Fast friendly and courteous. They had my vehicle done with in an hour and I was on my way.
Everyone was friendly and you have a nice waiting area. Was very happy with the service we required
The people, especially Lake, are always so welcoming and friendly. They always do a great job of servicing my vehicle.
Great staff! Great service and thank you for allowing us to get a Great Deal!!
Always professional and courteous. Nice waiting area. Needs more snacks :). Usually in and out for an oil change
They are very nice people that try to get you into the vehicle you want
They were easy to deal with. Very on top of their game. The salesman was very up front about everything.
Service was friendly, reliable, and curtious as always. My new tires and brake work was done in a timely manor. My car was returned to me in perfect condition and drives so much nicer. Thank you for treating your customers well.
Was impressed with the fact I was advised to get only the services required to keep my 2003 car functions well
Was quick and did a great job on my service. Will be coming back for my next service
Although a lengthy process, the overall experience was satisfactory. Our salesman, Nigel Treat, was knowledgeable and helpful.
Excellent sales team not to pushy very knowledgeable helped me find the vehicle I wanted, not the the one they wanted to to sell me. Big thanks to Matthew and Nigel.
Rick was very helpful and accommodating. I had a bad experience at another dealership and they helped a ton at Landers.
My Salesmen Xochi was so kind and went above and beyond to find a car to fit my needs
Realmente ser atendido tan bien, es satisfactorio. Yo siempre pregunto por Johnny y siempre esta dispuesto a ayudarme. Johnny is always so nice with me. He is really a good person!
great service and salesmen. kept us informed as to the status of the car we. wanted. really helpful and extremely friendly to us.
Lake always does an awesome job at helping and providing timely service. Definitely recommend this location
This was my second purchase at Landers of Northwest Arkansas, neither of which were a Toyota. No matter what you’re looking for they can help you out!
The service department was great ! The services were finished in a timely manner.
Solved issue and great customer service in the process. Lots of great updates and car ready quickly.
Great experience. Easy too. Dropped off my vehicle the night before. Tim made sure to touch base with me to make sure everything was being done. Then let me know when the vehicle was finished.
I came in 2021 for my first car and really didn’t enjoy my experience so I was hesitant to come back but I love Toyota. I came in and saw Matthew Liggett and he was absolutely amazing! It was such a hassle free experience and he helped me find the car I wanted! He completely changed my feelings towards coming into here for a car! Great salesman! 10/10 Would recommend
Outstanding work on my vintage Toyota 4Runner. Always quality work and great communication. Chris and Seth are the best in the business.
Landers Toyota service team was efficient, and their work was of superb quality. Greatly appreciated
They were great!! Awesome salesman Juan was amazing! I'd recommend Lander's to everyone I know! Love my Chevy Travese! Thank you!!
Would've been nice to receive cash back on your trade instead of being deducted from the purchase price!!
Very helpful even though my car was towed there without me present and they were very helpful over the phone figured out what was wrong and got me back on the road, thanks
Eric Perkins is fantastic and the dealership is very clean and well kept to high standards.
Excellent Customer Service They will go extra miles for you to figure out a way help your request
Landers Toyota was so helpful and friendly throughout my purchase! I would 100% recommend this dealership to friends, colleagues, and family members! I dealt with 3 salesmen and all were pleasant, down to Earth, honest, and personable!
Juan Valdez was an excellent sales associate. He kept us informed on the delivery status of our car the entire time. We will be back to see him next time we need a vehicle
I was on a long road trip and needed auto maintenance. Landers Toyota worked me in and completed the work rapidly. It gave me peace of mind for my next leg driving in the wide open West.
I was pleased, the oil change took quite a while, but it was a terribly rainy day and there was nothing else to do anyway. Also, I appreciate them not trying to sell me extra services, we used to have a Dodge Ram truck, and every time we took it for an oil change they tried to pressure us to get the brakes serviced or other extra thing. One time they said it was time to change out the brake pads, so my husband took it to a brake place, they took the truck back, and brought it back out ...
Was very fast and very nice peoplewas very nice very fast and very personally and fast
Great service!!! Lake Mills waited on us- so nice. I had someone else on previous visit who was not helpful so was glad to have such a nice person this time,
Great people, great service and follow up. They were very clear and transparent. Just wish it didn’t take so long to buy a car.
Liked my service advisor, Tim Doran. Everything seems to be done timely and explained well.
Everyone is always extremely friendly. I feel taken care off and treated with honesty. Visits are usually on time and quick.
Trenton did an awesome job! It was a pleasure to purchase from him. I would recommend that customers are given more info about the financial details for the optional service plan and GAP before it is time to sign the final paperwork. It would have appreciated to understand this amount and that I would need to add it to the financed amount, since it increased my monthly payments.
Very easy transaction, during a difficult time to get a new car! Love my 4-Runner! Service department is great.
I had a very positive experience with this dealer Great service! Very professional, knowledgeable and friendly.
They are very good at hospitality and very welcoming. The services are great and have a very friendly staff
They helped us find 2 vehicles today. We came to buy one, but found two great cars that were good deals. The staff is so helpful. They make the car-buying process less painful.
Manny helped me and I live out of state and assisted me in purchasing a 2022 RAV Hybrid XLE fir my daughter. He responded quickly joy and is friendly courtesies and professional. Honest and integrity is a big deal these days. There were no hidden costs and his experience shined through. Thank you Manny! My daughter is so very happy and you made this transaction amazing for our family.
Well... After 4 years of having a company vehicle and now needing to buy me own, I was stressed and not happy with anything I found. Out of no where I found my new Camry. Rick Jones was recommended to me by my friend and wow, he's amazing! So laid back, not bothered by how picky I was and just so nice to deal with. He made my experience beyond great! Now I can recommend him to other friends as well.
I drive into a car dealership and have my blood pressure rise!!! I recently made a purchase at Landers I couldn't be more pleased. Everyone including the sales Guy , the person who went over my trade-in and the finance guy were more relaxed than I was by far. I'll continue to use Landers for all my car/truck needs.
Very friendly and professional. Enjoyable experience, the staff made our time there very easy and straightforward.
Thrilled with the Rav 4....no one expects a great car deal ..just a fair deal. Only regret at this point is that I did not notice the cigarette smell..I I can eradicate that problem, I would be over the moon..Thank you all for all the attention to this car deal.
Love this place Nigel was the best very good people very good service love my car
Didn’t have a long wait and everyone was friendly. I’d recommend Landers Toyota NWA.
My experience with Jon was absolutely awesome. He was very responsive, knowledgeable, and accommodating. Out of all the local dealerships I spoke to, he was definitely the most attentive and sent me a message as soon as something came in I might be interested in seeing. He was not afraid to spend quality time helping me out, and I really appreciated that. He's still been helpful even after my purchase.
Always a good experience friendly service they let you know what all is needed for your car
I am very appreciative of Manny's patience with me as I made almost an hour commute after work to look at the vehicle. His shift was scheduled to end but he waited for my arrival. I filled out my finance application online Thursday night and Manny had me approved and ready to drive away before my lunch break on Friday. The team was incredibly helpful and informative; I didn't feel pressured to purchase. Best car buying experience I've had. Will definitely be returning!
Great service. The waiting room is pleasant. There is free coffee and popcorn. I asked to check an additional message that the car was showing. The response wasn't too friendly. Nevertheless, they washed my car!!
Great service and friendly employees. Fast response and answered all of my questions. Also amazing prices no markups you pay window sticker price.
Xochi was very helpful, knowledgeable, and friendly. He knew was he was talking about and really made my buying experience quick and easy. I’ve only had my car for a day but it has been great so far!
We have always had excellent service at this dealership. Any time we have wanted a checkup or had questions about our vehicle they have been there for us.
Awesome dealership, great customer service. My sales guy was awesome. 'Brandon Kreel' He replied to all my questions over text and in person. It was a very stress free and quick ordeal. In and out in about an hour and a half. But with the rain it caused some hiccups on my part. Otherwise this is where we will buy our next car as well. Great job toyota NWA.
Excellent service.very professional. I trust them with my vehicle and am very pleased with my experience
Great and fast service. Wish my new car would come in faster. Headed out for a cross country trip and desperately need the new car.
Always great service! We only use Toyota NWA to service our vehicles because we trust them.
The dealership was wonderful. The customer service we received was outstanding. Eric was super nice and helpful.
Lander’s is a great place to get your Toyota worked on. The waiting room is pleasant and the staff are friendly.
Have improved service over the past couple of years. Attention to the customer has been very good. Wish prices were lower.
Working with our Salesman James Carrington, 5 star service and Joseph Zecena, Finance Mgr was a great experience and very professional. I know that keeping employees during these time is a real struggle but must have better training in the Detailing Department, putting Armor All on truck running boards and floor mats is a real safety hazard!! The dealership did offer to clean needed to get back home four hours away.
Such a welcoming and kind dealership. Rick Jones helped me look at used vehicles and he was no pressure. He doesn't make you feel rushed and was knowledgeable about the cars they had on the lot. Kyle helped me in financing and got me a great rate and affordable monthly payments. The whole process was quick and painless. I've already recommended this dealership to my friends and family!
Great experience from start to finish! Manny is a top notch salesman and very personable.
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