Customer Testimonials

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Google May 23, 2022

Loved working with Nigel at Landers! Super happy with my new Hybrid… so glad to be back with Toyota

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Google May 22, 2022

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DealerRater May 22, 2022

Quick easy deal to get done on buying a vehicle! Esteban did a great job!

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Google May 22, 2022

If you are looking for a professional, non-pushy, genuinely-nice, down-to-earth person to trust and deal with on your trade or automobile purchase, We recommend Jon (Harper.) We saw the truck we wanted online, called and confirmed it was on lot with Jon who answered our text, and drove over to Landers from Oklahoma. Jon provided what he promised. We were out of there in record time, and truck was purchased at agreed price. No hidden surprises. Jon also had set up delivery at our request, at a great delivery price. Perfect! MaryDell & David Wilbanks

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Google May 21, 2022

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DealerRater May 21, 2022

One of the best dealerships I've ever done business with. Will definitely buy here again? Ask for Manney!

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Google May 21, 2022

Always good service, no complaints at all

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DealerRater May 21, 2022

Peopld are friendly and good also there's also organized and always ready for someone needs help

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Google May 21, 2022

Juan is amazing! Quick! Excellent multitasking! Superior customer service skills!

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DealerRater May 20, 2022

We did not arrive with the intention to buy a car, just look for my granddaughter. The staff was very courteous and answered all my questions in a knowledgeable way. I am from Maryland. My granddaughter from Rogers, so I wanted to feel comfortable that I left her with a reliable car and company. I am returning to Maryland with no worries. Thank you John for all your help.

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DealerRater May 20, 2022

We like the personalized service they give us. They know are vehicles. So, we always use them for our needs.

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DealerRater May 20, 2022

Told me 3 days and it wound up being 10 days. I was not informed of this until I called after 5 days to see what was up. They told me then that they had not even started on my car. I was told they would ‘help me out’ on the rental I had to get from them. They did nothing. Billed for spark plugs and the labor, But the mechanic that did the work told me that they did not change any spark plugs because I had new ones. They did not bother to take this off of my bill

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Google May 20, 2022

Marty may is awesome does everything he can to make a deal work for both parties involved.. this is why we have been buying from him for over 9 years... great guy and dealership good people.. also Philip and Troy "come on" Currens have went out of there way to help us when marty was busy or gone.. they are all truly good people and go out of there way to help you and to have a great experience...

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Google May 20, 2022

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DealerRater May 19, 2022

It's a great place to purchase or lease a vehicle as well as have it serviced or embellished.

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DealerRater May 19, 2022

Service writer was excellent and very helpful. He went above the "job". I hope to get him every time I need help. Some avoid eye contact when you walk in hoping you will go to someone else. I am glad they did, I got one that knows his job and is exceptional.

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DealerRater May 19, 2022

Whole experience was great and excited!the dealership treated me fair and with the most respect.

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DealerRater May 19, 2022

If you need a new or preowned vehicle ASK for HERBERT, you will have the best vehicle purchase experience.

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DealerRater May 19, 2022

I waited twice for your shuttle service after dropping my car off for service. The first time I ended up walking to work and the second time the service manager ended up taking me to work. Other than that, my experience was good.

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DealerRater May 19, 2022

Everyone was completely understanding what I was looking for an my sales person Juan was amazing and so was the loan officer! Two of my family members also bought from there an my daughter in law was impressed and took me there to look an I love my vehicle. Thank you

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DealerRater May 19, 2022

Service great and they washed my car. I was going on a trip and wanted everything checked

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DealerRater May 19, 2022

Had a great experience with Nigel! Willing to work with us and made process very convenient and quick.

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Google May 19, 2022

Matthew went above and beyond with his service. Professional, friendly and helpful. I would definitely will recommend him with other people!

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DealerRater May 19, 2022

My transaction with Marty has been one of the best car buying experiences that I have had and I get a new car every 4 months. I will be recommending him to everyone I know.

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DealerRater May 19, 2022

Service was good. Diagnosed and fixed the problem. Had the car for 24 hours. Was able to provide rental

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Google May 19, 2022

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DealerRater May 18, 2022

Fast friendly and courteous. They had my vehicle done with in an hour and I was on my way.

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DealerRater May 18, 2022

Everyone was friendly and you have a nice waiting area. Was very happy with the service we required

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DealerRater May 18, 2022

The people, especially Lake, are always so welcoming and friendly. They always do a great job of servicing my vehicle.

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DealerRater May 17, 2022

Great staff! Great service and thank you for allowing us to get a Great Deal!!

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DealerRater May 17, 2022

Always professional and courteous. Nice waiting area. Needs more snacks :). Usually in and out for an oil change

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DealerRater May 16, 2022

They are very nice people that try to get you into the vehicle you want

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DealerRater May 16, 2022

They were easy to deal with. Very on top of their game. The salesman was very up front about everything.

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DealerRater May 16, 2022

Service was friendly, reliable, and curtious as always. My new tires and brake work was done in a timely manor. My car was returned to me in perfect condition and drives so much nicer. Thank you for treating your customers well.

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DealerRater May 16, 2022

Was impressed with the fact I was advised to get only the services required to keep my 2003 car functions well

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DealerRater May 16, 2022

Was quick and did a great job on my service. Will be coming back for my next service

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DealerRater May 16, 2022

Although a lengthy process, the overall experience was satisfactory. Our salesman, Nigel Treat, was knowledgeable and helpful.

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DealerRater May 16, 2022

Excellent sales team not to pushy very knowledgeable helped me find the vehicle I wanted, not the the one they wanted to to sell me. Big thanks to Matthew and Nigel.

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DealerRater May 15, 2022

Rick was very helpful and accommodating. I had a bad experience at another dealership and they helped a ton at Landers.

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DealerRater May 15, 2022

My Salesmen Xochi was so kind and went above and beyond to find a car to fit my needs

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Google May 15, 2022

Realmente ser atendido tan bien, es satisfactorio. Yo siempre pregunto por Johnny y siempre esta dispuesto a ayudarme. Johnny is always so nice with me. He is really a good person!

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DealerRater May 15, 2022

great service and salesmen. kept us informed as to the status of the car we. wanted. really helpful and extremely friendly to us.

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Google May 14, 2022

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Google May 14, 2022

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DealerRater May 14, 2022

Lake always does an awesome job at helping and providing timely service. Definitely recommend this location

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DealerRater May 14, 2022

This was my second purchase at Landers of Northwest Arkansas, neither of which were a Toyota. No matter what you’re looking for they can help you out!

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Google May 14, 2022

The service department was great ! The services were finished in a timely manner.

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DealerRater May 13, 2022

Solved issue and great customer service in the process. Lots of great updates and car ready quickly.

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DealerRater May 13, 2022

Great experience. Easy too. Dropped off my vehicle the night before. Tim made sure to touch base with me to make sure everything was being done. Then let me know when the vehicle was finished.

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DealerRater May 13, 2022

I came in 2021 for my first car and really didn’t enjoy my experience so I was hesitant to come back but I love Toyota. I came in and saw Matthew Liggett and he was absolutely amazing! It was such a hassle free experience and he helped me find the car I wanted! He completely changed my feelings towards coming into here for a car! Great salesman! 10/10 Would recommend

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DealerRater May 13, 2022

Outstanding work on my vintage Toyota 4Runner. Always quality work and great communication. Chris and Seth are the best in the business.

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DealerRater May 13, 2022

Landers Toyota service team was efficient, and their work was of superb quality. Greatly appreciated

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DealerRater May 13, 2022

They were great!! Awesome salesman Juan was amazing! I'd recommend Lander's to everyone I know! Love my Chevy Travese! Thank you!!

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DealerRater May 13, 2022

Would've been nice to receive cash back on your trade instead of being deducted from the purchase price!!

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DealerRater May 12, 2022

Very helpful even though my car was towed there without me present and they were very helpful over the phone figured out what was wrong and got me back on the road, thanks

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DealerRater May 12, 2022

Eric Perkins is fantastic and the dealership is very clean and well kept to high standards.

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DealerRater May 12, 2022

Excellent Customer Service They will go extra miles for you to figure out a way help your request

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DealerRater May 12, 2022

Landers Toyota was so helpful and friendly throughout my purchase! I would 100% recommend this dealership to friends, colleagues, and family members! I dealt with 3 salesmen and all were pleasant, down to Earth, honest, and personable!

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DealerRater May 12, 2022

Juan Valdez was an excellent sales associate. He kept us informed on the delivery status of our car the entire time. We will be back to see him next time we need a vehicle

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Google May 11, 2022

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DealerRater May 11, 2022

I was on a long road trip and needed auto maintenance. Landers Toyota worked me in and completed the work rapidly. It gave me peace of mind for my next leg driving in the wide open West.

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DealerRater May 11, 2022

I was pleased, the oil change took quite a while, but it was a terribly rainy day and there was nothing else to do anyway. Also, I appreciate them not trying to sell me extra services, we used to have a Dodge Ram truck, and every time we took it for an oil change they tried to pressure us to get the brakes serviced or other extra thing. One time they said it was time to change out the brake pads, so my husband took it to a brake place, they took the truck back, and brought it back out ...

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Google May 11, 2022

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DealerRater May 11, 2022

Was very fast and very nice peoplewas very nice very fast and very personally and fast

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DealerRater May 11, 2022

Great service!!! Lake Mills waited on us- so nice. I had someone else on previous visit who was not helpful so was glad to have such a nice person this time,

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Google May 10, 2022

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DealerRater May 10, 2022

Great people, great service and follow up. They were very clear and transparent. Just wish it didn’t take so long to buy a car.

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DealerRater May 10, 2022

Liked my service advisor, Tim Doran. Everything seems to be done timely and explained well.

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DealerRater May 10, 2022

Everyone is always extremely friendly. I feel taken care off and treated with honesty. Visits are usually on time and quick.

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DealerRater May 10, 2022

Trenton did an awesome job! It was a pleasure to purchase from him. I would recommend that customers are given more info about the financial details for the optional service plan and GAP before it is time to sign the final paperwork. It would have appreciated to understand this amount and that I would need to add it to the financed amount, since it increased my monthly payments.

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Google May 9, 2022

Very easy transaction, during a difficult time to get a new car! Love my 4-Runner! Service department is great.

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DealerRater May 9, 2022

I had a very positive experience with this dealer Great service! Very professional, knowledgeable and friendly.

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DealerRater May 9, 2022

They are very good at hospitality and very welcoming. The services are great and have a very friendly staff

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DealerRater May 9, 2022

They helped us find 2 vehicles today. We came to buy one, but found two great cars that were good deals. The staff is so helpful. They make the car-buying process less painful.

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DealerRater May 8, 2022

Manny helped me and I live out of state and assisted me in purchasing a 2022 RAV Hybrid XLE fir my daughter. He responded quickly joy and is friendly courtesies and professional. Honest and integrity is a big deal these days. There were no hidden costs and his experience shined through. Thank you Manny! My daughter is so very happy and you made this transaction amazing for our family.

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Google May 8, 2022

Well... After 4 years of having a company vehicle and now needing to buy me own, I was stressed and not happy with anything I found. Out of no where I found my new Camry. Rick Jones was recommended to me by my friend and wow, he's amazing! So laid back, not bothered by how picky I was and just so nice to deal with. He made my experience beyond great! Now I can recommend him to other friends as well.

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Google May 8, 2022

I drive into a car dealership and have my blood pressure rise!!! I recently made a purchase at Landers I couldn't be more pleased. Everyone including the sales Guy , the person who went over my trade-in and the finance guy were more relaxed than I was by far. I'll continue to use Landers for all my car/truck needs.

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DealerRater May 7, 2022

Very friendly and professional. Enjoyable experience, the staff made our time there very easy and straightforward.

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DealerRater May 7, 2022

Thrilled with the Rav 4....no one expects a great car deal ..just a fair deal. Only regret at this point is that I did not notice the cigarette smell..I I can eradicate that problem, I would be over the moon..Thank you all for all the attention to this car deal.

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DealerRater May 7, 2022

Love this place Nigel was the best very good people very good service love my car

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Google May 7, 2022

Didn’t have a long wait and everyone was friendly. I’d recommend Landers Toyota NWA.

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Google May 6, 2022

My experience with Jon was absolutely awesome. He was very responsive, knowledgeable, and accommodating. Out of all the local dealerships I spoke to, he was definitely the most attentive and sent me a message as soon as something came in I might be interested in seeing. He was not afraid to spend quality time helping me out, and I really appreciated that. He's still been helpful even after my purchase.

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DealerRater May 6, 2022

Always a good experience friendly service they let you know what all is needed for your car

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Google May 6, 2022

I am very appreciative of Manny's patience with me as I made almost an hour commute after work to look at the vehicle. His shift was scheduled to end but he waited for my arrival. I filled out my finance application online Thursday night and Manny had me approved and ready to drive away before my lunch break on Friday. The team was incredibly helpful and informative; I didn't feel pressured to purchase. Best car buying experience I've had. Will definitely be returning!

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DealerRater May 6, 2022

Great service. The waiting room is pleasant. There is free coffee and popcorn. I asked to check an additional message that the car was showing. The response wasn't too friendly. Nevertheless, they washed my car!!

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DealerRater May 6, 2022

Great service and friendly employees. Fast response and answered all of my questions. Also amazing prices no markups you pay window sticker price.

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DealerRater May 6, 2022

Xochi was very helpful, knowledgeable, and friendly. He knew was he was talking about and really made my buying experience quick and easy. I’ve only had my car for a day but it has been great so far!

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DealerRater May 6, 2022

We have always had excellent service at this dealership. Any time we have wanted a checkup or had questions about our vehicle they have been there for us.

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Google May 6, 2022

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DealerRater May 5, 2022

Awesome dealership, great customer service. My sales guy was awesome. 'Brandon Kreel' He replied to all my questions over text and in person. It was a very stress free and quick ordeal. In and out in about an hour and a half. But with the rain it caused some hiccups on my part. Otherwise this is where we will buy our next car as well. Great job toyota NWA.

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DealerRater May 5, 2022

Excellent service.very professional. I trust them with my vehicle and am very pleased with my experience

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DealerRater May 5, 2022

Great and fast service. Wish my new car would come in faster. Headed out for a cross country trip and desperately need the new car.

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DealerRater May 5, 2022

Always great service! We only use Toyota NWA to service our vehicles because we trust them.

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DealerRater May 5, 2022

The dealership was wonderful. The customer service we received was outstanding. Eric was super nice and helpful.

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DealerRater May 5, 2022

Lander’s is a great place to get your Toyota worked on. The waiting room is pleasant and the staff are friendly.

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Google May 4, 2022

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DealerRater May 4, 2022

Have improved service over the past couple of years. Attention to the customer has been very good. Wish prices were lower.

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DealerRater May 4, 2022

Working with our Salesman James Carrington, 5 star service and Joseph Zecena, Finance Mgr was a great experience and very professional. I know that keeping employees during these time is a real struggle but must have better training in the Detailing Department, putting Armor All on truck running boards and floor mats is a real safety hazard!! The dealership did offer to clean needed to get back home four hours away.

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DealerRater May 4, 2022

Such a welcoming and kind dealership. Rick Jones helped me look at used vehicles and he was no pressure. He doesn't make you feel rushed and was knowledgeable about the cars they had on the lot. Kyle helped me in financing and got me a great rate and affordable monthly payments. The whole process was quick and painless. I've already recommended this dealership to my friends and family!

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DealerRater May 4, 2022

Great experience from start to finish! Manny is a top notch salesman and very personable.

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